Event Contact

International SPA Association
Phone: 1.888.651.4772 or 1.859.226.4326
Fax: 1.859.226.4445
ispa@ispastaff.com
Knowledge Networks
ShareThis

SESSION TOPIC

Retail Innovations and Strategies

  • Consumer Colors: Identify your Guests personality type to determine the best approach to open and close a sale.
  • VERBiage: Use words that generate the action you desire.
  • Soft Sell Opportunities & Techniques:  Stop selling and start helping.
  • Cross Sell Opportunities & Techniques: Recognize the opportunities to garner attention and generate sales.
  • Creating Goals & Incentives: Measure and celebrate success.
  • Creating & Implementing a 2011 Business Calendar: Develop a plan to succeed.

  • ISPA Conference & Expo

    Plan to Celebrate ISPA - 20 Years Strong at the 2010 ISPA Conference & Expo Nov. 15-18 at the Gaylord National Resort & Convention Center in the Washington, D.C. area/National Harbor, MD.

  • Knowledge Networks

    ISPA Knowledge Network & Marketplaces provide an extraordinary amount of education and networking.

  • Resources

    Refresh your resources with business tools, industry and consumer research, text books and much more only available through ISPA.

  • Become a Member

    By joining ISPA you will be aligning your business with the international professional organization that represents health and wellness facilities and providers in more than 70 countries.


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Pulse

The magazine for the spa professional
Pulse advances the business of spa by informing spa industry professionals of the latest trends and practices and promoting the wellness aspects of spa.

 
International SPA Association
2365 Harrodsburg Road, Suite A325 Lexington, KY 40504
Phone: 1.859.226.4326 Toll Free: 1.888.651.ISPA (4772)
Fax: 1.859.226.4445 Email: ispa@ispastaff.com
© 2008-2009. International SPA Association. All Rights Reserved.