• Agenda and Registration
• Session Topic
• Speaker/Facilitator
• Attendee Feedback
• Marketplace

Knowledge Networks

February 1, 2010
Topic: Employee Recruitment and Retention
Presented by: Doreen Rainey and Michael Tompkins
JW Marriott Starr Pass Resort & Spa, Tucson, AZ, USA

June 14, 2010
Topic: Consumer Retention and Loyalty
Presented by: Coming Soon
Fairmont Sonoma Mission Inn, Sonoma, Calif., USA

August 30, 2010
Topic: Retail Innovations and Strategies
Presented by: Coming Soon
The Conrad Chicago, Chicago, IL, USA

"With the lower price point on the program, I believe an opportunity opened for non-ISPA members to get a taste of what the organization has to offer.  My table included three attendees from a local salon in New Orleans area enjoying their first ISPA program.  If you do not live locally, then I suggest still attending these programs, but then schedule a mini-vacation on the front or back side of the trip.  Remember to live what we preach daily, a balanced and healthy lifestyle."
-Sean Handler, Boyne Resorts

ISPA Knowledge Networks are a venue for spa professionals to openly discuss current circumstances and to create practical solutions for business. Expert speakers address pertinent industry-related topics, while also providing time for in-depth group discussion. Regardless of your level of experience, the education offered at the ISPA Knowledge Networks is invaluable.

Each Knowledge Network includes a Marketplace to provide attendees the opportunity to network and learn about the latest products and services. The ultimate goal of the Knowledge Network & Marketplaces is to provide spa industry professionals with the opportunity to build relationships in a one-on-one environment with their peers.  

Exhibiting at a Knowledge Network & Marketplace
If you are a resource partner member who would like to interact with attendees by exhibiting at the June or August ISPA Knowledge Network & Marketplace, contact Laurel Cassidy at 1.859.226.4372 or Christina Briggs at 1.859.226.4371.  Exhibit space is limited to only 20 vendors and is quickly filling up, so contact ISPA today to secure your space!

To Host a Knowledge Network & Marketplace
If you are a hotel interested in hosting a future Knowledge Network, please contact Renee McKenney for more information. For more information regarding ISPA events, please contact ispa@ispastaff.com.  

Archived Knowledge Network Reports 2005-2008
Great knowledge can be gained from reviewing previous Knowledge Network Event Reports dating back to 2005.