EXECUTIVE INTERVIEW FINDINGS
In our continued commitment to keep members informed of the trends and issues characterizing the evolution of the spa industry, the International SPA Association (ISPA) contracted with the Association Resource Centre Inc. to conduct a series of in-depth interviews with spa professionals in spring 2008.
The goal of this research was to provide ISPA members with insight into how the spa industry has evolved since the last study was completed in 2007 (executive interviews were last done in 2006). The Executive Interview Findings examines industry trends in several key areas including industry growth, segmentation, competition, major players and financing, employment, consumer behavior, and product and service trends.
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