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SUPER SESSIONS

If you have questions regarding education at the 2008 ISPA Conference & Expo, please contact ispa@ispastaff.com.

Thomas Moore

thomasmoore

Thomas Moore is the author of Care of the Soul, which spent forty-six weeks on the New York Times bestseller list, and fifteen other books on deepening spirituality and cultivating the soul in every aspect of life. He has been a monk, a musician, a university professor, and a psychotherapist, and today he lectures widely on holistic medicine, spirituality, psychotherapy, and ecology. He also writes fiction and music and often works with his wife, artist and yoga instructor Joan Hanley. He writes regular columns for Resurgence and Spirituality & Health. He has two children and lives in New England.

 

A LIFE AT WORK

A job is never just a job. It is always connected to a deep and invisible process of finding meaning in life through work. Moore reveals the quest to find a life's work in all its depth and mystery. All jobs, large and small, long-term and temporary, he writes, contribute to your life's work. A particular job may be important because of the emotional rewards it offers or for the money. But beneath the surface, your labors are shaping your destiny for better or worse. If you ignore the deeper issues, you may not know the nature of your calling, and if you don't do work that connects with your deep soul, you may always be dissatisfied, not only in your choice of work but in all other areas of life. Thomas Moore has also written about health and beauty and has advocated a return to the idea of spa in medicine. Referring to ancient religions, he envisions a spirituality of body care, which gives those who work in these areas a deeper appreciation for their calling.


Peggy Post

peggypost

Peggy Post, Emily Post's great- granddaughter-in-law, is today's recognized leading authority on etiquette and the author of eleven books. Millions seek her advice through her monthly columns in Good Housekeeping and Parents magazines and her articles in InStyle Weddings and on WeddingChannel.com. She conducts hundreds of speeches and media interviews annually, and her television appearances include Dr. Phil, Good Morning America, CNN, 20/20, Live with Regis & Kelly, Oprah, Dateline NBC, The Early Show, The View, and the Today show. Peggy is a director of the Emily Post Institute.

 

THE ETIQUETTE ADVANTAGE IN BUSINESS

 "Etiquette is based on principles- consideration, respect and honesty. In the world of business, while your manners can make or break you, what's really important is knowing how to make choices as you work with people so you can build the most successful relationships possible. It's not about knowing all the rules of etiquette, it's about being flexible and sincere in your words and actions."

The Keys to Success: Concentrate on the most important part of the etiquette equation: you. They address the basic principles of etiquette, including why and how it enhances interactions with others; the importance of ethical behavior, including guidelines for setting and maintaining high ethical standards; and advice on business attire and grooming for men and women.

At the Workplace: How to get along with your coworkers and supervisors; how to manage your work space (be it a pick-up truck, a cubicle or a corner office); relations between the sexes; how to be a considerate and effective manager; the art of running a meeting; and the etiquette of "virtual working."

Rising to the Occasion: Confidence builders for conducting business while breaking bread. Host or attend a business meal with ease after reading this soup-to-nuts summary of what to do before, during and after a business meal. This section decodes the most formal table setting at a business dinner or lunch and provides tips on choosing an appropriate business gift.

Communication: The importance of introductions; the art of conversing well; and considerate phone behavior. Plus, this section offers tips on how to express yourself skillfully in writing, both in the traditional way and in electronic form.

On the Road-Here and Abroad. The etiquette of business travel, including advice on domestic travel; behavior at conventions and trade shows; and the special challenges posed by international travel, where understanding and respecting your hosts' culture is the indispensable first step in any successful business negotiation.

The Job Applicant. Explore how to use etiquette to your advantage when conducting a job search, applying for a job, updating your resume and cover letter, and successfully attacking the job interview process.


  • ISPA Conference & Expo

    Plan to Celebrate ISPA - 20 Years Strong at the 2010 ISPA Conference & Expo Nov. 15-18 at the Gaylord National Resort & Convention Center in the Washington, D.C. area/National Harbor, MD.

  • Knowledge Networks

    ISPA Knowledge Network & Marketplaces provide an extraordinary amount of education and networking.

  • Resources

    Refresh your resources with business tools, industry and consumer research, text books and much more only available through ISPA.

  • Become a Member

    By joining ISPA you will be aligning your business with the international professional organization that represents health and wellness facilities and providers in more than 70 countries.


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Pulse

The magazine for the spa professional
Pulse advances the business of spa by informing spa industry professionals of the latest trends and practices and promoting the wellness aspects of spa.

 
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