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FRANK PITSIKALIS AND PAUL SCHMIDT

SPA PROFITABILITY - TIPS AND TECHNIQUES THAT WORK IN ANY ECONOMY

Presented by: Frank Pitsikalis and Paul Schmidt

Tuesday, November 16, 2010   8 - 9:30 a.m.

Click here to download presentation slides

Receive specific tips with mapped actions for increasing operational efficiency, revenue capture, marketing effectiveness and overall profitability.  Tips that will be covered include:

  • Simplify your Menu Structure
  • Apply Revenue / Yield Management Techniques
  • Compensate Employees to Deliver on your Values
  • Maximize the Use of Space
  • Make Upgrades Easy
  • Maintain a Consistent Retail to Service Ratio
  • Develop Strategic Promotions
  • Monitor your Spa's Key Performance Indicators
  • Manage Inventory Closely
  • Add Value Before Dropping Prices

 

FrankPitsikalis100    

Frank Pitsikalis brings a wealth of professional and personal experience to his role as Founder & CEO of ResortSuite. He has advised Fortune 1000 companies on utilizing technology at a strategic level and has worked at top international management consulting firms including, Ernst & Young, USoft (Unisys), and MERANT.  Combining his knowledge of the hospitality field with his background in enterprise level technology, 10 years ago Frank founded ResortSuite, establishing a position as the leading provider of true integrated, guest-centric, hospitality and leisure management technology.

Frank devotedly volunteers his time to various industry associations and has served on the Leading Spas of Canada Board of Directors and currently serves as an executive member on the ISPA Board of Directors. He was a contributing author for ISPA's Retail Management for Spas, SPA: A Comprehensive Introduction, and the upcoming Financial Management for Spas Book. Frank is an enthusiastic speaker and presents regularly at prominent industry events and forums. 

 
Paul Schmidt 

Paul Schmidt has been an innovator in the business of health and wellness for over 25 years. Beginning with extensive experience as a massage therapist he moved on to be an educator, wellness center developer and owner, spa director, and he presently consults with spas transitioning to the higher profitability model supported by the emerging economy. Paul has also served on advisory boards for Healing Mountain Massage School, Eagle Gate College's Spa Management Degree Program and the Jackson Hole Destination Wellness Committee. He is also currently serving in his first year on the ISPA Board of Directors.

Paul's accomplishments in Spa operations have received awards and recognition including "Best for Winter Sports" and "Top 50 Spas Worldwide" in Luxury Spa Finders Magazine, "Best of the West" in Spa Magazine, "Best of the Beehive" in Salt Lake City Magazine, and "Best for Relaxation" in Utah Home and Garden Magazine.

Paul's passion and goals have always centered on inspiring people to discover new ways to improve their personal wellbeing and the wellbeing of their community and the Environment.

 


 
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