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Event Contact
Phone: (859) 226-4326
Fax: (859) 226-4445
ispa@ispastaff.com
2011 CONFERENCE SCHEDULE
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Thanks for making the 2011 ISPA Conference & Expo the "must attend" spa industry event! Check back in February for information on the 2012 ISPA Conference & Expo which will be held October 15-17, 2012 at the Gaylord Palms in sunny Kissimmee, FL. |
2011 Conference Schedule
* See below for new policy regarding eligible registrants.
Sunday, Nov. 6 | |
| 8 am - 6 pm | Registration |
| 10 am - 2 pm | |
| 2 - 4 pm | Masters Session - Robert Richman of Zappos Insights (Additional fee required) |
| 4 - 6 pm | Certified Spa Supervisor and Retail Management for Spas Exam |
Monday, Nov. 7 | |
| 6 am - 7 pm | Precor Experience Center in the Expo |
| 6 - 7 am | Greet the Day - Take It From the Gym Floor to the Dance Floor with Aubrey Zill |
| 7 am - 5 pm | Registration & ISPA Resource Center |
| 8 - 8:30 am | Conference Orientation Meeting |
| 8:30 - 9 am | Morning Refresher |
| 9 - 10:30 am | General Session - Bert Jacobs |
| 10:30 am - 5 pm | Grand Opening of the Expo and ISPA Foundation |
| 10:30 am - 7 pm | Relaxation Area Open |
| Noon - 1:30 pm | Lunch in the Expo |
| 2 - 3:30 pm | |
| 3:30 - 4 pm | Energy Break in the Expo |
Tuesday, Nov. 8 | |
| 6 am - 7 pm | Precor Experience Center in the Expo |
| 6 - 7 am | Greet the Day with Lawrence Biscontini in the Precor |
| 7 am - 6:30 pm | Registration & ISPA Resource Center |
| 8 - 9:30 am | |
| 8 - 10 am | Relaxation Area Open |
| 9:30 - 10 am | Morning Refresher |
| 10 - 11:30 am | General Session - Faith Popcorn |
| 11:30 am - 5 pm | Relaxation Area Open |
| 11:30 am - 6:30 pm | Expo Hours & ISPA Foundation Silent Auction Bidding |
| Noon - 1:30 pm | Lunch in the Expo |
| 3 - 3:30 pm | Energy Break |
| 3:30 - 5 pm | |
| 5 - 6:30 pm | ISPA Foundation Live Auction, Raffle Drawing and Close |
Wednesday, Nov. 9 | |
| 6 am - 3:30 pm | Precor Experience Center in the Expo |
| 6 - 7 am | Greet the Day with Lawrence Biscontini |
| 7 am - 6 pm | Registration & ISPA Resource Center |
| 8 am - 5:30 pm | ISPA Foundation Auction Payment Center |
| 8:30 - 9 am | Morning Refresher |
| 9 - 10:30 am | General Session - Tony Hsieh |
| 10:30 am - 3:30 pm | Expo Hours |
| 10:30 am - 7 pm | Relaxation Area Hours |
| Noon - 1:30 pm | Lunch in the Expo |
| 1:30 - 3 pm | |
| 3 - 3:30 pm | Energy Break |
| 3:30 - 5 pm | |
| 7 - 10 pm | Evening Networking Event at the Mandalay Bay Beach |
ELIGIBLE REGISTRANTS
Current ISPA members within the spa, corporate spa headquarter, corporate spa link, spa under development, student, transitional, travel or educator categories may register to attend the ISPA Conference & Expo. ISPA resource partner members who qualify as a service provider may also register. To qualify as a service provider, the individual or business must have a primary focus on providing a service to spa professionals and may not distribute, produce or sell products or equipment within the spa industry. Examples of service providers include consultants, educational institutions, architects/designers and investors. In order to protect the investment of exhibitors and sponsors, all resource partners who do not fall within the service provider subcategory must exhibit or be a sponsor at the 2011 ISPA Conference & Expo to attend the event.
Nonmember spa professionals and students may register to attend; however, all applications submitted are subject to review and approval. Nonmember resource partners are not eligible to attend. All inquiries regarding eligibility may be directed to ispa@ispastaff.com or 859.226.4326.